FOR SPRING 2020 ONLINE CLASSES:
Our online classes are so different than our normal classes, a new policy has been put in place for them.
If you wish to withdraw from the online classes, a refund will be issued only up until Sunday, April 19 (before the start of the second week), minus a cancellation fee of $20.00.
If you used the download code that was sent to you, the cancellation fee for a refund prior to April 19 will be $40.
After April 19, there will be no refund, but credit toward a future session may be issued, in exceptional circumstances only. In this case, a credit certificate (valid for one year) will be given that may be used by you or another family for a future session. Please notify us by e-mail if your situation has changed. We know these are uncertain times.
Refund/Credit Policy for our usual in-person classes, when they start up again:
FOR SANTA ROSA and WINDSOR CLASSES:
Payment is due with registration, including a registration fee of $15.00 per new family, which is non-refundable.
We sometimes must cancel a class due to low enrollment or other unforeseen circumstances. In the event we cancel a class, enrollees will receive a full refund.
Note: Due to changes in PayPal's refund policy, if you withdraw from class, there will now be an additional $5 charge for any online refund, even if you withdraw earlier than 5 days before the session starts, please see below:
If you must withdraw from a class, a full refund will be issued (minus the $5 mentioned above, if you registered online) if you drop earlier than 5 days before the day of the first class meeting. If you drop within 5 days of the first day of your class, a refund will be issued, minus a cancellation fee of $20.00.
A fee of $13.50 will also be held for each week into the session at the time of cancellation, up to the second week. (and an additional $12.50 for a sibling).
After the second class meeting, there will be no refund, but credit toward a future session may be issued, in exceptional circumstances only. In this case, a credit certificate (valid for one year) will be given that may be used by you or another family for a future session.
A national curriculum fee of $45.00 is included in your tuition ($35 in summer), and cannot be refunded if materials are used.
Failure to attend a program or "no shows" will not be granted a refund.
FOR HEALDSBURG CLASSES:
Since registration is through the City of Healdsburg, we follow their refund policy. Please check with them if you need to withdraw from a class. You can call City of Healdsburg at 707-431-3301.
The City of Healdsburg's Refund Policy can be found online HERE.